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CTA Exams Dumps | Efficient CTA: ServiceNow Certified Technical Architect (CTA) 100% Pass

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ServiceNow CTA Exam Syllabus Topics:

Topic
Details

Topic 1

Platform Data and Integrations: This part measures the skills of Integration Specialists in managing data across platforms and integrating different systems. It covers techniques for ensuring seamless data exchange and synchronization.

Topic 2

Testing Leading Practices: This section tests the knowledge of Quality Assurance Engineers in applying best practices for testing IT systems. It covers methodologies and techniques for ensuring that systems meet quality and functionality standards before deployment.

Topic 3

CMDB and CSDM: This section of the exam measures the skills of IT Service Managers and covers the management of Configuration Management Databases (CMDB) and Configuration Service Data Management (CSDM). It emphasizes how these tools are used to track and manage IT assets and services effectively.

Topic 4

Current and To-Be Architecture: This section tests the knowledge of Enterprise Architects in understanding and comparing current IT architectures with future (to-be) architectures. It emphasizes the ability to analyze gaps and develop strategies for transformation.

Topic 5

Release and Instance Strategy: This domain assesses the abilities of Release Managers in planning and executing software releases and managing instances effectively. It emphasizes strategies for minimizing downtime and ensuring smooth deployment processes.

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CTA Test Labs | New CTA Exam Sample

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ServiceNow Certified Technical Architect (CTA) Sample Questions (Q10-Q15):

NEW QUESTION # 10
What does a ServiceNow governance framework typically define?
Choose 3 answers

A. How decisions are made
B. How work gets done on the platform
C. Recurring schedules for governance meetings
D. What decisions need to be made
E. Who is involved in decision-making

Answer: A,D,E

Explanation:
A ServiceNow governance framework provides structure and guidance for managing the platform and its applications. It typically defines:
A: How decisions are made: The framework outlines the processes for making decisions related to the platform, such as changes to configurations, new application development, and platform upgrades. This might include approval processes, escalation procedures, and communication protocols.
B: What decisions need to be made: The framework identifies the types of decisions that require governance oversight. This might include decisions about platform strategy, architecture, security, data management, and integration with other systems.
C: Who is involved in decision-making: The framework establishes roles and responsibilities for different stakeholders in the governance process. This might include defining a governance board, steering committees, and individual roles with specific decision-making authority.
Why not the other options?
D: While recurring schedules for governance meetings are important, they are not a defining element of the governance framework itself. The framework focuses on the overall structure and processes for decision- making.
E: How work gets done on the platform is more related to process definitions and workflows within specific applications, not the overarching governance framework.

NEW QUESTION # 11
Which methods can be used to populate the CMDB with data from third-party sources? Choose 2 answers

A. Service Mapping
B. Discovery
C. IntegrationHub ETL
D. Service Graph Connectors
E. Identification and Reconciliation Engine (IRE)

Answer: C,D

Explanation:
The two primary methods for populating the CMDB with data from third-party sources are:
* C. IntegrationHub ETL:IntegrationHub ETL (Extract, Transform, Load) allows you to connect to various data sources, extract data, transform it to match the CMDB structure, and load it into the CMDB. This is a very flexible and powerful tool for integrating with a wide range of third-party systems.
* D. Service Graph Connectors:Service Graph Connectors are pre-built integrations that connect ServiceNow to specific third-party applications and services. They provide a streamlined way to import data from these sources into the CMDB.
Why not the other options?
* A:The I&R engine primarily focuses on identifying and reconciling CIs, not on the initial population of data from external sources.
* B:Discovery is used to automatically discover and populate information about devices and applications within your own network, not primarily from third-party sources.
* E:Service Mapping focuses on discovering and mapping the relationships between applications and infrastructure components, not on importing data from external sources.

NEW QUESTION # 12
What type of testing requires human observation to measure how user-friendly, efficient, or convenient the software or product is for end-users?

A. Usability testing
B. System testing
C. Integration testing
D. Smoke testing

Answer: A

Explanation:
Usability testing is the type of testing that relies on human observation to assess the user-friendliness of a software product.
In usability testing:
Real users interact with the software or product in a realistic setting.
Observers watch and record user behavior, noting any difficulties, frustrations, or areas of confusion.
Feedback is gathered from users to understand their experiences and identify areas for improvement.
Why not the other options?
A: Smoke testing: A quick, preliminary test to ensure basic functionality is working.
C: Integration testing: Tests the interaction between different modules or components of a system.
D: System testing: Tests the entire system as a whole.

NEW QUESTION # 13
What should be included in the go-live planning to handle and manage potential risks?

A. A schedule for user training and support sessions.
B. A detailed communication plan for all stakeholders.
C. A back-out plan and mitigation plan for unforeseen circumstances.
D. A list of key performance metrics to track the performance.

Answer: C

Explanation:
To effectively manage risks during a go-live, it's essential to have a back-out plan and mitigation plan for unforeseen circumstances. This includes:
Back-out Plan: A detailed procedure for reverting to the previous system or version if the go-live encounters critical issues.
Mitigation Plans: Prepared responses for anticipated risks (e.g., data migration errors, performance issues, user resistance). These plans outline steps to address these risks if they occur.
Risk Assessment: A thorough risk assessment should be conducted before the go-live to identify potential risks and their likelihood.
Why not the other options?
A: A list of key performance metrics to track the performance: While performance monitoring is important, it's not the primary element for managing risks.
C: A detailed communication plan for all stakeholders: Communication is crucial, but it's a separate component of the go-live plan.
D: A schedule for user training and support sessions: User training and support are important but not directly related to risk management.

NEW QUESTION # 14
What does the ServiceNow Security Center's daily compliance score indicate in ServiceNow?

A. The number of security incidents created in the last 24 hours.
B. The number of phishing emails resolved in the last 24 hours.
C. Percentage of vulnerabilities remediated in the last 24 hours.
D. The security compliance percentage of the ServiceNow instance.

Answer: D

Explanation:
The ServiceNow Security Center's daily compliance score represents the security compliance percentage of the ServiceNow instance. It provides an overall measure of how well your instance adheres to defined security policies and best practices.
The score is calculated based on various factors, including:
Vulnerability Management: The number of identified vulnerabilities and their severity.
Configuration Compliance: How well the instance configuration aligns with security standards.
User Access Controls: The effectiveness of user access management and authentication.
Security Incident Management: The handling and resolution of security incidents.

NEW QUESTION # 15
......

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